🛡️ Privacy Policy

📋 1. Information We Collect

SoccerBet Tips (soccerbet.tips) collects only the information needed to deliver our daily football match predictions and keep your account secure. We split the data we handle into three clear categories.

✍️ Information You Provide

• Account details — username, email address and an encrypted password when you register.
• Profile preferences — favourite leagues, preferred markets (1X2, BTTS, Over/Under 2.5, Correct Score, HT/FT, Corners, Yellow Cards) and notification choices.
• Support conversations — any messages you send through our Crisp chat widget.
• Patreon connection — if you become a VIP supporter through Patreon, we receive a basic confirmation that your subscription is active (not your payment card details).

🤖 Information Collected Automatically

• Device & browser data — browser type, operating system, screen size and language.
• Connection data — IP address (anonymised for analytics) and approximate country.
• Usage data — pages visited, prediction categories viewed, time on page and referring website.
• Security logs — login attempts, timestamps and CSRF token activity used to detect abuse.

🚫 What We Do NOT Collect

🎯 2. How We Use Information

The data we hold is used for a small, well-defined set of purposes:

• Delivering the service — showing you daily football predictions across 1X2, BTTS, Over/Under, Correct Score, HT/FT, Corners and Yellow Cards.
• Personalisation — remembering your league preferences and tip filters between visits.
• Account management — letting you log in, reset your password and access VIP content if you are a Patreon supporter.
• Communications — replying to support requests via Crisp chat.
• Analytics — understanding which pages and markets are popular so we can improve content quality.
• Security & fraud prevention — blocking brute-force login attempts, scrapers and abusive traffic.
• Legal compliance — meeting our obligations under EU and UK data-protection law.

We do not sell your personal data, and we do not share it with bookmakers, advertisers or data brokers.

🍷 3. Cookies & Tracking

Like most modern websites, soccerbet.tips uses cookies and similar local-storage technologies. Here is exactly what is set and why.

✅ Essential Cookies

These are strictly necessary and cannot be switched off. They keep you logged in, store your CSRF security token, and remember your cookie-consent choice. Without them, the site cannot function safely.

📊 Analytics Cookies

We use lightweight, anonymised analytics to count visitors and measure which prediction pages perform best. IP addresses are truncated and we do not build personal advertising profiles.

🤝 Third-Party Cookies

A small number of cookies are placed by trusted third parties — Cloudflare (security), Crisp (live chat) and, if you click through, Patreon (VIP access). Each provider has its own privacy policy listed in section 4.

🛠️ Managing Cookies

You can clear or block cookies at any time using your browser settings (Chrome, Firefox, Safari, Edge all offer this in the privacy menu). Disabling essential cookies will log you out and break some site features. You can also withdraw your analytics consent through the cookie banner.

🌍 4. Third-Party Services

SoccerBet Tips relies on a few specialist providers. Each one only receives the minimum data required to do its job.

• Patreon — handles all VIP subscriptions and payments. When you support us via our Patreon page, Patreon collects your payment details directly. We only receive a confirmation that your membership is active. See Patreon's privacy policy on their site.
• Cloudflare — provides DDoS protection, HTTPS, caching and bot mitigation. Cloudflare may briefly process IP addresses and request headers for security purposes.
• Crisp Chat — powers the chat widget in the bottom-right corner. Any message you send, plus your basic browser info, is stored by Crisp so we can reply.
• Google Fonts / Google Analytics — Google Fonts may load typography from Google's CDN; Google Analytics (where enabled) counts page views with IP-anonymisation switched on. No personalised ad profiling is used.

🔐 5. Data Storage & Security

Protecting your data is a foundation of how we build SoccerBet Tips. Our technical safeguards include:

• HTTPS everywhere — every page, form submission and API call is encrypted with TLS.
• Password hashing — passwords are stored using modern one-way hashing (bcrypt/argon2). Even our own team cannot read them.
• Brute-force protection — repeated failed login attempts are rate-limited and the IP is temporarily blocked.
• CSRF tokens — every form on the site is protected by a per-session anti-CSRF token to prevent forged requests.
• Server hardening — restricted SSH access, regular security patches and Cloudflare WAF rules.
• Principle of least privilege — only essential team members can access production data, and all access is logged.

While we take security extremely seriously, no online service is 100% impenetrable. If a breach ever occurs that affects your personal data, we will notify you and the relevant authority within 72 hours as required by GDPR.

💎 6. Your Rights (GDPR)

If you live in the EU, EEA or United Kingdom, you have a powerful set of rights under the General Data Protection Regulation. We honour the same rights for users worldwide.

• 🔍 Right of Access — request a copy of the personal data we hold about you.
• ✍️ Right to Rectification — ask us to correct inaccurate or incomplete data.
• 🚫 Right to Erasure — request deletion of your account and associated data ("right to be forgotten").
• ⏸️ Right to Restriction — ask us to pause processing while a dispute is resolved.
• 📦 Right to Data Portability — receive your data in a structured, machine-readable format.
• ✋ Right to Object — object to analytics processing or any other non-essential use of your data.
• 🔓 Right to Withdraw Consent — change your mind at any time for any optional processing (e.g. analytics or marketing emails).

To exercise any of these rights, open the Crisp chat icon at the bottom-right of any page. We aim to respond within 30 days. You also have the right to lodge a complaint with your local data-protection authority.

🔞 7. Children's Privacy

SoccerBet Tips is intended exclusively for adults aged 18 or over. Football betting and gambling-related content are not appropriate for minors. We do not knowingly collect data from anyone under 18.

If you believe a child has created an account or submitted information to our site, please contact us immediately via the Crisp chat icon. We will delete the account and any related data without delay. Parents and guardians can also review our Responsible Gambling resources.

⏰ 8. Data Retention

We keep personal data only as long as we genuinely need it.

• Active accounts — your profile data is retained for as long as your account is open.
• Inactive accounts — if you do not log in for 12 months, we will email you (if applicable) and then delete or anonymise your account.
• Analytics data — aggregated and anonymised after 90 days.
• Security logs — IP, login attempts and abuse logs are kept for 6 months for fraud prevention, then purged.
• Support chats — Crisp conversations are retained for up to 12 months to maintain context, then deleted.

You can request earlier deletion at any time using your GDPR rights (section 6).

📖 9. Changes to This Policy

The internet evolves, and so do data-protection laws. We may update this Privacy Policy from time to time to reflect new features, new providers or regulatory changes. When we make a material change, we will:

• Update the "Last Updated" date at the top of this page.
• Post a notice on the homepage for at least 14 days.
• Where appropriate, notify registered users via email or in-account banner.

We encourage you to review this page periodically. Continued use of soccerbet.tips after changes are posted constitutes acceptance of the revised policy. See also our Terms of Service and About page.

📬 10. Contact Us

Questions, concerns or GDPR requests? We're happy to help.

For more information about how we work and what we stand for, please visit our About, Terms of Service and Responsible Gambling pages.